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Voicebot dans la Relation client : tout ce qu’il faut savoir !

26 Oct 2022 | News & Actus

Vous souhaitez intégrer un voicebot dans votre relation client, mais vous vous posez encore de nombreuses questions ? Cet article est fait pour vous ! Du fonctionnement du...

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Voicebot performant : 15 conseils pour le développer

18 Oct 2022 | Optimiser ses Centres de Relation Client

Le voicebots constitue le futur du service client ! Vous avez certainement déjà entendu (lu ?) cette affirmation, surtout si vous visitez régulièrement notre blog. Et si vous...

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Intégrer un voicebot dans son service client : notre accompagnement

12 Oct 2022 | Optimiser ses Centres de Relation Client

Le développement d’un voicebot pour votre service client est une étape importante pour le futur de votre entreprise. C’est un tournant phare dont l’objectif, même s’il diffère...

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Comment encourager vos équipes et votre board à adopter un Voicebot

23 Sep 2022 | Optimiser ses Centres de Relation Client

Une entreprise française sur 3 utilise un voicebot. Malgré une adoption croissante, cette technologie vocale suscite encore des inquiétudes et réserves chez la plupart des...

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Voicebot : 10 étapes pour l’implémenter avec succès

20 Sep 2022 | Optimiser ses Centres de Relation Client

29% des entreprises françaises ont déjà mis en place un voicebot. Si vous faites partie de celles qui hésitent, sachez que 60% de vos clients préfèrent cet outil à un appel avec...

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Comment un voicebot désengorge le service client ?

20 Sep 2022 | Optimiser ses Centres de Relation Client

Vous vous demandez pourquoi 29% des entreprises ont déjà implémenté un voicebot ? Et pourquoi 52% prévoient de le faire dans un avenir proche ? Première raison : améliorer le...

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Le blog de la Relation Client

Voicebot dans la Relation client : tout ce qu’il faut savoir !

Voicebot performant : 15 conseils pour le développer

Intégrer un voicebot dans son service client : notre accompagnement

Comment encourager vos équipes et votre board à adopter un Voicebot

Voicebot : 10 étapes pour l’implémenter avec succès

Comment un voicebot désengorge le service client ?

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