par Jean-Antoine Martos | Sep 26, 2018 | News & Actus
Avec le développement de l’intelligence artificielle, les interfaces vocales sont aujourd’hui en pleine effervescence et ne cessent d’accélérer la transformation digitale. Il y a eu Siri sur les appareils Apple, puis le Cortana de Microsoft sans oublier « OK Google »....par Jean-Antoine Martos | Oct 20, 2016 | News & Actus
Quoi de mieux que de récolter des informations sur ses clients grâce à des outils digitaux pour mieux connaître leurs désirs ? C’est toute la promesse du Big Data… qui récolte à la fois la bonne et la mauvaise donnée. Comment trier le bon grain de l’ivraie ?...par Jean-Antoine Martos | Oct 11, 2016 | Optimiser ses Centres de Relation Client
Le Big Data s’est développé grâce à l’essor du e-commerce et du marketing digital. Les entreprises, et notamment les services de Relation Client, ont ainsi de nombreuses données à traiter… y compris des Bad Data. Selon une récente étude, le volume de données générées...Discutons-en !
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